Battle Between Lazada & Zalora, An Honest Review

A Honest Look At Lazada & Zalora

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As highlighted in my previous earlier post, online shopping is a growing trend in Singapore. This is majorly due to the convenience, selection, and the value that comes with online stores not forgetting lower prices. All you need to shop online is a stable internet connection, and your items can be delivered right to your doorstep within 24 hours.

If you are a local in Singapore and are looking for the best online stores, then you most likely have heard and heard about Lazada or Zalora. These two have taken shopping to the next level where the service they offer conveniently complements perfectly with fashion tastes, product quality and a wide range of fashion collections.

They are loved for their funky fashion collections, beauty and cosmetics, top-branded and beyond.

Here’s My Personal Review About Shopping On Lazada

Lazada Singapore
Lazada SG site

Lazada, without a doubt, is the Amazon of Southeast Asia. Whether you are looking for top-trending fashion, the latest tech releases or just stocking up on health and beauty products, Lazada has all you are looking for and more.

This online shopping store verifies all brands before putting their items on sale, meaning that you will not have to worry about authenticity when doing your shopping.

It has a great user interface with the categories and sub-categories clearly shown for easy browsing. They also have numerous deals and offers, which is an added perk for bargain-loving Singaporeans.

Features of Lazada’s site:

• One stop shopping solution: Lazada features hundreds of brands to cater for all your shopping needs.
• Secure shopping: It offers 100% protection to buyers and guarantees the sale of genuine products.
• A variety of payment methods: Users can pay either by cash, bank transfers, credit cards, or PayPal.
• Lazada smartphone app: Lazada provides its users with a smartphone app, which allows them to get everything at the tip of their fingers.

Pros of shopping on Lazada:

• Easy return/exchange policy
• Price advantage
• It has an App for daily use
• Customers can pay on delivery
• Free returns
• Tracking mechanism
• Great customer support

Cons of shopping on Lazada:

• Some purchased items like undergarments are not refundable
• It is not the cheapest online store in Singapore

Here’s My Personal Review About Shopping On Zalora

Zalora Online Shopping
Zalora site

Zalora is one of the best online fashion stores in Singapore. A wide range of fashion products. Zalora offers an extensive fashion collection, including menswear, womenswear, beachwear, sportswear, footwear, accessories, bags and a variety of beauty products. Whether you are looking for elegant casual wear or trendy formal dresses, Zalora has everything you need.

It boasts of a user-friendly website with a simple checkout process that makes it easy for shoppers to browse and place orders. This site is undoubtedly recommended for those looking to spice up their wardrobe.

Features of Zalora’s site:

Great return policy:  Zalora allows customers to return whatever they have purchased within 30 days of receipt without giving reasons or explanations. What’s more, the customer can get a full refund should they change their mind about buying. Additionally, you will not have to worry about the cost of return shipping as Zalora provides pre-paid shipping labels on all their orders. Customers can use these labels to return any parcel at SingPost offices at their convenience.

Shipping: It offers free local shipping for orders above s$40. A charge of $3.90 applies to shop orders below s$40. The best bit is that customers can enjoy their items just 24 hours of making a payment.

Payment mode: Users can pay either by Credit/debit card, pay on delivery, eNETS or PayPal.

Pros About Zalora:

• An array of promotions and discounts
• A wide range of products
• 30-day free return policy
• Great categorization of products
• Mobile app for added convenience
• Easy to use interface

It boasts of a user-friendly website with a simple checkout process that makes it easy for shoppers to browse and place orders. This site is undoubtedly recommended for those looking to spice up their wardrobe.

Cons About Zalora:

• They do not provide enough pictures for some products
• Long delivery times

Comparison Between Lazada & Zalora:

Customer service
While both websites offer excellent customer service, Zalora is considered superior as their representatives are highly technical compared to Lazada’s who do not always provide appropriate calls. Also, Zalora makes sure to attend to client calls attentively.

Return policy
This is one area that always bothers consumers across the globe. In this case, Zalora’s return policy is superior as it offers you a return from within the delivery right at the time of delivery in case you are not satisfied with the product. Lazada, on the other hand, does not provide any return form and you have to print one after filing a return online from their site.

Delivery
When it comes to delivery, both sites tie.

Payment
Both sites accept cash on delivery, PayPal, Amex, Debit/credit card payments.

As you can see, both Zalora and Lazada have both pros and cons. Hence, the choice ultimately comes down to you. However, whether you are shopping through Zalora or Lazada, it is important that you do your research to help you decide where is the best to shop based on your preference.

Buying Clothes Online – Should You Do It?

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In this post, let’s talk about what most Singaporeans LOVE doing in our free time – shopping online! 🙂

Thanks to the internet, we no longer have to worry about leaving the house, changing out of our office or waiting in long boutique queues to get those chic jeans. For many people, shopping is now our favourite pastime, besides watching K-drama.

Other than the convenience, shopping online gives you access to things that are not available locally as well as access to a variety of options to choose from.

If you still haven’t started shopping online, here is why you should consider it.

  • Lower prices
    Most online stores sell their clothes cheaper than retail shops. They also run multiple flash sales that offer clothes at a significantly discounted price.
  • Better display capabilities
    Unlike online stores, in-stores have a limited space that only allows for a few clothes to be displayed. Hence, you will be forced to go into the shop to search for clothes hidden in the rack. As for online stores, each item is put on display, eliminating the need for you spending hours searching through piles of clothes.
  • Convenience
    When you shop online, you can get your entire wardrobe delivered to your front door without leaving your home.

 

Tips On How To Buy Clothes Online

 

Know your measurements
By now, you probably know that sizes vary from brand to brand and sometimes even the batch the product was made in. Unlike when making in-store purchases, you don’t have the luxury of popping into the dressing room when buying online.

Hence, you need to make the old tape measure your friend. Take note of your bust, waist and hips. If you don’t know how to go about these measurements, watch the video below which is a easy guide to show you teach you how to take your own measurement when you need to shop online.

 

Keep a note of these measurements on your computer or phone so that you always have a reference at hand.

Another useful guide on how to get your body measurement, visit https://www.dummies.com/health/how-to-get-your-body-measurements/

 

Compare it to the size chart
Just because you are a size ten at one retail doesn’t mean you are the same size at another. Always make sure to compare the size of your bust, hips, and waist against each store’s chart size. This will save you the trouble and agony of receiving a wrong sized cloth.

 

Read reviews
A good online store should set aside an area for customer reviews. This is where you are likely to get information on how the garment feels. However, just like with any online feedback, always take it with a grain of salt.

 

Scrutinize the return policies
Sometimes, even after following all the right steps to purchasing online, there might still be some disappointments. Hence, make sure you are 100% familiar with the company’s return policies BEFORE ordering. Some important things to look at in the return policy include:

o How long you have to send the product back
o Whether the returns can be made in-store if you are buying from a local retailer
o Whether you can make an exchange
o If there is a restocking fee

 

What To Look Out For In An Online Store

While most online clothing stores are honest, it only takes one unscrupulous one to put your credit details at risk. Hence, for security purposes, it is crucial that you check out and scrutinize an online store before buying.

For instance, check to see if the site is encrypted. Sites that have a gold padlock on the right-hand corner of your browser and those that start with https:// use encryption and are safe to buy from.

Also, make sure the store has a privacy statement, physical address, secure online checkout, and excellent customer service.

A good online store should also offer its customers a variety of payment options, including credit card, debit card, PayPal among others. Finally, always buy from reputable companies that you know and trust.

 

Which Are the Top Online Clothing Stores Among Singaporeans?

 

Zalora

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Zalora is one of the fastest growing online fashion retailers, not only in Singapore but Asia. This store stocks affordable, yet trendy clothes for both men and women. It includes a variety of well-known brands in addition to local Asian labels. Its attractive style edits make it easy for both seasoned shoppers and rookies to keep up with the latest trends.

ASOS

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Although it is a UK-based company, ASOS is a high street retailer that is super popular amongst Singaporean, especially office workers and university students. One reason for its popularity is its decent quality clothing that comes at affordable prices to suit any budget. The best bit is that hitting the minimum spending is easy, and it qualifies you for free shipping.

 

Pomelo

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Pomelo is an online high-end fashion store that boasts of a wide range of trendy clothing collections to suit any taste. Whether you are looking for an elegant evening dress or some stylish casual wear, Pomelo has them all. What’s more, if you are in Singapore, you no longer have to worry about exorbitant shipping rates as they will deliver your goodies fast and at no cost at all.

 

Lazada

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Lazada is also another favourite online shopping site that offers a full range of products including fashion like clothing, shoes, bags and many more. Look for discounts and coupon codes as you could get up to 65% on different items posted for sale.

Hope you find the above useful and helpful in your online shopping spree. Leave me your comment or feedback if you enjoy the content.